Terms of service

Service Policy

At Apollo, we aim to provide a simple, reliable and comfortable shopping experience.

Orders

All orders are processed after confirmation of the order details and product availability.

Product Availability

All products are subject to availability. If an item becomes unavailable after your order has been placed, we will contact you and offer an appropriate solution.

Delivery

Orders are delivered to the address provided by the customer during checkout.

Delivery times may vary depending on the customer's location, delivery service and other circumstances.

Please make sure that your contact information and delivery address are correct when placing an order.

Customer Support

If you have any questions regarding your order, product or delivery, you can contact our customer support team.

We will do our best to respond and resolve your request as quickly as possible.

Product Quality

We carefully inspect products before shipment. If you receive an item with a manufacturing defect or damage that occurred before delivery, please contact us as soon as possible.

For details about refunds and defective products, please refer to our Refund Policy.